Neural Search + Gen AI: 31% Efficiency Gain for Fortune 500 Insurance
Controlled study with 31 control groups proving Neural Search + Generative AI delivered 28+ percentage points better performance than natural trends. Result: Multi-million dollar enterprise contract and confident rollout.
- Client
- Fortune 500 Insurance Company
- Category
- AI & Data
- Result
- 31.3% search reduction (28.3pp vs. control)
- Related package
- AI Implementation
−31.3%searches per resolved case
28.3 ppbetter than 31 control groups
10×faster: 260 s to 26 s per answer
90%+answer accuracy
BeforeManual search taking 260+ seconds per query
After26-second AI responses with 90%+ accuracy (10x faster)
Time per answerSeconds
Before260
With AI26
Time from question to usable answer.Searches per resolved caseTreated31 control groupsCurve shape illustrative; endpoints from the study